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Randy Chen
UX Architect
Profile
UX Architect with a background in interaction design and front-end development. Six years of practice from ideation through to implementation, in interdisciplinary teams and complex organisations. Skilled in process design, workshop facilitation, project coordination and the use of generative AI.
Complex systems interest me not because they can be simplified, but because people can be guided through them in a way that lets them find their own way around.
Experience
UX Architect
01/2024 – presentCando Image GmbH, Zürich
Responsible for UX architecture, design systems, and the collaboration between design and engineering teams.
Co-Founder & UX Strategy Consultant
09/2022 – presentFormatfrei GmbH, Zürich
Interaction Designer & Front-End Developer
06/2021 – 01/2024Cando Image GmbH, Zürich
Interaction Designer (internship)
03/2021 – 07/2021TTMS (formerly Pixel Plus AG)
Civil Service, Careers Guidance
08/2020 – 01/2021Berufswahlschule Uster
Urban Planning Draughtsman
08/2015 – 08/2017Amt für Städtebau Zürich
Selected work
- Seismo Pulse – Lead Designer, concept and UXLive platform · in active development
- Swissgrid 24/7 – Co-Lead Designer, information architecture and modular UI systemBOSW Master · 2× Gold · Silver · Bronze
- mokojam – Lead Designer, product and interaction designBOSW Silver (Innovation) · Bronze (Creativity) · Bronze (Productivity)
- Journey to Recovery – Co-Designer with Claudia Buck, concept, interaction design and prototypeAED Neuland Gold · SDA BA Award · ZHdK Förderpreis
- adero – Interaction and behaviour, field research, prototypingFunctional prototype · tested at Zurich Airport
Awards
- 2026BOSW Awards: BOSW Master · Gold (User Experience) · Gold (Technology) · Silver (Innovation) · Bronze (Brand Experience)
- 2023BOSW Awards: Silver (Innovation) · Bronze (Creativity) · Bronze (Productivity)
- 2023BOSW Awards: Gold (Technology)
- 2020AED Neuland Award: Gold (Interaction Design)
- 2020Swiss Design Association BA Award (SDA): Best BA graduation projects across all Swiss design schools
Skills
Concept & process
- UX architecture
- Information architecture
- Interaction design
- Design systems
6 more in Concept & process
- Ideation
- Process design
- User-centred design
- Design thinking
- Systems thinking
- Component libraries
Facilitation & collaboration
- Workshop facilitation
- Stakeholder management
- Project coordination
- UX governance
4 more in Facilitation & collaboration
- Interdisciplinary collaboration
- Agile ways of working
- Sprint plannings
- Backlog prioritisation
AI & innovation
- Generative AI in concept and prototyping
- AI-assisted workflows
- Workflow automation
- AI image generation
1 more in AI & innovation
- Research support
Design & media
- Visual design
- Motion design
- Filming and video editing
- Photoshop
4 more in Design & media
- Illustrator
- InDesign
- Premiere Pro
- After Effects
Tools
- Figma
- Storybook
- Frontify
- Miro
1 more in Tools
- Jira
Front-end & development
- Angular
- React
- Git
- Developer handoff
6 more in Front-end & development
- HTML
- CSS
- JavaScript
- Responsive web interfaces
- Accessibility (WCAG)
- Prototyping
Domain experience
- Enterprise platforms
- Critical infrastructure & risk management
- B2B & B2C e-commerce
- Digital platform strategy
1 more in Domain experience
- Product scaling
Education
- 09/2017 – 06/2020
Bachelor of Arts ZFH in Design, Interaction Design
Zürcher Hochschule der Künste (ZHdK)
- 09/2016 – 06/2017
Foundation year (Propädeutikum)
Zürcher Hochschule der Künste (ZHdK)
- 09/2010 – 02/2014
Professional Baccalaureate in Design (Berufsmaturität)
Gestalterische Berufsmaturitätsschule Zürich (GBMS)
- 09/2010 – 02/2014
Federal Diploma (EFZ), Urban Planning Draughtsman
Amt für Städtebau Zürich